Enhance Your Communication with New Voicemail Notifications

The latest enhancements in SAM (Systems Accelerator Manager) are designed to streamline your workflow and enhance your communication with clients.

Clearer Calls with Caller ID

One of the most significant updates is the ability to see the caller’s real phone number on your screen when receiving calls to your Twilio number. This feature enables you to identify who’s calling before you answer, making it easier to prioritize calls and provide personalized service.

Customizable Ring Timeouts

Another practical enhancement is the ability to set custom ring timeouts. You can now choose how long your phone rings before SAM moves on, with options as short as 5, 8, or 10 seconds. This control allows you to tailor your responses based on your availability, ensuring that you never miss important calls while also managing your time effectively.

Smart Voicemail Notifications

If a caller leaves a voicemail, SAM has made it easier than ever to stay updated. You can now choose how you want to be notified about new voicemails. Here’s how:

• Open Voicemail notifications in Voice Forward.
• Select the method for receiving alerts: in-app notification bell, text message, email, or WhatsApp (if connected).

This flexibility allows each team member to choose their preferred way of staying informed, ensuring timely follow-ups with clients.

Personalized Notification Schedules

In addition to choosing how you receive alerts, each user can set their own notification schedule and a cooldown period to avoid repeated notifications for the same voicemail. This feature helps maintain focus and reduces distractions while ensuring that you are always aware of new messages.

Conclusion

With these enhancements, SAM empowers real estate agents to communicate more effectively with clients. By leveraging clearer call identification, customizable ring timeouts, and smart voicemail notifications, you can improve your responsiveness and provide better service. Stay ahead in your real estate game by utilizing these new features!